Training
Tailored training
Tailored training programmes
We offer training programmes for individuals or teams to help you improve your negotiation skills. The programme will be personnalised to your business role, your company's activity, and the types of negotiation you regularly undertake.
We tailor the training programme around one or several of the modules presented below. All training is available in English or French.
Your training programme will include numerous negotiation role plays which will be designed around what you negotiate most in your job. The role plays allow you to put into action the negotiation techniques you have acquired in a safe environment and provide an opportunity for individual coaching on the use of the techniques.
Modules types
Negotiation techniques
The foundation techniques of any training programme in negotiation: what to say, when to say it an what impact it has on your counterparty. Each technique is presented with real life examples and the logic behind the technique. The techniques are used in all types of negotiation: commercial, financial, collective bargaining, etc.
Personnalising your negotiation style
After a discussion about what makes you tick, we will work together to adapt the mainstream techniques and personnalise them to a style of negotiation that suits you and your comfort zones. We will identify a skilled negotiator's likely strategy against you and work on the appropriate defense mechanisms to give you back control in the negotiation.
Getting around your counterparty's bad tricks
How to elegantly step around your counterparty's tricks and entice them into a more co-constructive approach to getting an agreement. We will address situations such as your counterparty using threats or intimidation, "take it or leave it", last minute demandes, or putting you up against a deadline, and many other such tricks.
Resolving a dispute
Identifying a strategy in order to convert a conflictual situation into a discussion where both parties can start to co-construct a solution to reach agreement.
Dealing with different counterparty profiles
What strategy to deploy in order to negotiate efficiently with counterparties who use aggressivity, intimidate, interrupt, go over your head to speak to your boss, don't communicate, change their minds after arriving at an agreement, and many other profiles.
Clients who have placed their trust in us
Highly practical
Easy to use, easy to implement. Some of these techniques are really simple answers to a lot of the problems I have been up against in the past.
Simon H
Executive Human Resources
Personnalised training
Even though the whole team got trained together, the real time tips I got during the exercises is like getting coached.
Isabel T
Head of Sales
Immediate payback
By using these results, I managed to get more from of my supplier this year than I have done in the last 5 years and we’re still on good terms.
Stephan C
Senior Purchasing Manager
Relationship enhancement
Before this training, I always assumed negotiating to get more out of my clients necessarily risked a damaged relationship. My biggest learning point is that you can have results AND maintain a good relationship.
Baptiste L
Product Head